Terms and Conditions

Website Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Comms.UK’s relationship with you in relation to this website.
The term “Comms.UK” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Comms.UK’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Business Terms and Conditions

Download our Business Terms & Conditions

Domain Name Registration

Nominet Terms and Conditions can be found at https://www.nominet.org.uk/go/terms.

Key Terms:

We charge £12 plus VAT per domain name which covers a 2 year period, this is also the renewal fee. (or we can do this via your existing Direct debit (if you have one) for £1.00 plus VAT per month.) We do not charge for cancellations, changes of registration or transfers. We will email the contact of the account, 30, 15 and 1 day before your domain name is due to expire to ensure you have time to decide if you would like to keep the domain name. Should you wish to keep the domain name, you simply need to notify us via email to domains@comms.uk.com or call us on 01202 823400. If you do not wish to renew please email domains@comms.uk.com or give us a call on 01202 823400. If you do not respond the domain name will not be renewed and will be suspended 30 days after the expiry date and cancelled after a further 60 day grace period.’

Customer Service Level Agreement

Please note we aim to respond to all correspondence with regards to domain name registration and renewal within 1 working day. We also aim to resolve any issues raised within 2 working days from the first point of contact (to allow for DNS changes etc. as necessary.) During busy periods these times may be extended, but we will always respond to notify you of a timescale for a resolution within the 1st working day.